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From173US$ /night
Check-in
20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carr Fed Chetumal Cancun Km 296 Predio, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Ocean Riviera Paradise All Inclusive is a five-star beachfront resort in Playa del Carmen featuring 5 outdoor pools, including an adults-only pool and a children's waterpark. The Mediterranean-inspired property houses a Despacio Spa Centre, casino, bowling alley, and theater.

Luxury Room Options

The 288 air-conditioned rooms at Ocean Riviera Paradise feature LED TVs, minibars, and private terraces. Select accommodations include jetted bathtubs, garden or pool views, and private swim-up access.

Diverse Dining Venues

Ten restaurants serve international cuisine, including American, Italian, and Caribbean specialties. The property maintains 12 bars, an ice cream parlor, and the adults-only Bluemoon Restaurant requiring smart attire.

Sports And Recreation

Ocean Riviera Paradise offers three tennis courts, non-motorized water sports, and a diving center. The spa provides massages, body treatments, and an indoor saltwater pool, while entertainment includes a nightclub and daily activities.

Central Beach Location

Located 2.5 miles from 5th Avenue, the resort provides access to Playa del Carmen's shopping and nightlife. Grand Coral Golf Riviera Maya is 0.9 miles away, with Cancun International Airport 31 miles from the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
3 persons
615 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Privilege Junior Suite
Max:
3 persons
615 sq. feet 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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Privilege Pool Side Junior Suite Adults only
Max:
3 persons
615 sq. feet 
Bed options:
1 King Size Bed
Shower
Private pool
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center
Playa del Carmen 3.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 6.3 mi
Cancun (CUN) 32.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Tennis court
  • Bowling
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness center
  • Sauna
  • Pedicure
  • Manicure
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carr Fed Chetumal Cancun Km 296 Predio, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Map view
Carr Fed Chetumal Cancun Km 296 Predio, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
3300 ft
Restaurants
Koh Thai
5100 ft
Predio El Limonar fraccion 2
La Brasserie
5100 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
5100 ft
Predio El Limonar fraccion 2
Coco's Cabanas
3600 ft
Punta Bete Mexico Xcalacoco
La Marea
3800 ft
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Arezzo Restaurant
1.3 mi
Predio El Limonar Fraccion 2

Reviews and Ratings

Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily return
6.0/10
Guest rating
Rooms
5.8
Location
6.4
Service
5.6
Dining
5.2
Guest reviews
6.0/10
based on 5 reviews
8.2
8.2/10 based on 762 reviews
Roy
United States of America, March  2025
7.0/10

My stay at Ocean Riviera Paradise was a mix of enjoyable moments and frustrating experiences. While I appreciated the spacious and clean room, the service left much to be desired. The constant upselling during the check-in and the long waiting times were off-putting, overshadowing some of the positive aspects.

Rooms
5.0
The room was spacious and kept clean, though the air conditioning struggled at times, making it uncomfortable.
Service
5.0
Service overall felt lacking, particularly during check-in, where I had to endure a lengthy upsell pitch before getting to my room.
Location
5.0
I loved the resort's proximity to the beach, but the beach area was disappointing with murky water and lots of seaweed.
Dining
5.0
Food quality was average at best; while some restaurants were decent, others didn't meet expectations and the buffet felt subpar.
Facilities
5.0
The facilities were decent, but the pool/beach bar hours were limited, which was inconvenient.
Antonio
United States of America, February  2025
5.8/10

I had a decent stay at Ocean Riviera Paradise. The beach was nicer than expected, but I faced issues with cleaning services and dining options. Overall, the experience was fine for the price point, but there were definitely areas needing improvement.

Rooms
6.0
We stayed in an El Beso swimout suite, which didn’t meet our expectations. The room was not cleaned daily, and we often had to request supplies, which was disappointing.
Service
5.0
The staff were friendly and made efforts to help, but the inconsistent cleaning and lack of available water bottles really affected the overall service experience. The check-in process was also overly long.
Location
8.0
The resort is situated right by the beautiful Caribbean Sea. The beach area was stunning, which I loved spending time in. However, the shuttle service to navigate the large hotel could be improved.
Dining
5.0
Dining options varied. While the buffet had a decent selection, some a la carte meals were nearly inedible. I was also disappointed that there was no grab-and-go food available, which would have been convenient.
Facilities
7.0
The facilities were expansive and offered plenty of pools, but the lack of options like self-serve coffee at the buffet was frustrating. On a positive note, the grounds are lovely and well-maintained.
Gregory
United States of America, December  2024
5.4/10

My experience at Ocean Riviera Paradise was a mix of highs and lows. While I appreciated the beautiful ocean views and the fun amenities, like the bowling alley, the dining reservations were frustrating. The food quality was decent, but the service was inconsistent, particularly with long wait times at some of the bars.

Rooms
7.0
My room was nice and clean, located on the 4th floor with a stunning view of the pool and ocean. However, I did notice some maintenance issues that needed addressing.
Service
6.0
Service was hit and miss. Some staff were friendly and attentive, but others seemed overwhelmed, especially during busy times like meal service.
Location
8.0
The resort is perfectly situated by the stunning Caribbean sea, which I loved. the beach itself had some rocky areas that required caution while swimming.
Dining
6.0
The dining options were varied, but I found the food at some a la carte restaurants underwhelming unless I was willing to pay extra. The buffet meals were generally good, though.
Facilities
7.0
The bowling alley and pool areas were great for family fun. However, I felt that the entertainment options in the evening could use improvement, as some areas lacked sufficient seating.
John
United States of America, November  2024
5.0/10

I had a mixed experience at Ocean Riviera Paradise. While the food was delicious and the room was spacious and clean, the service left a lot to be desired, particularly during check-in and with restaurant reservations. The beach was disappointing as well, with more algae than I expected, which detracted from the overall resort experience.

Rooms
5.0
The room was spacious and impeccably clean, with great amenities, though I encountered issues with the air conditioning. The initial room had a strange odor and issues with the AC, but I was moved to a much better room.
Service
5.0
Service was inconsistent; despite some staff being fantastic, like my butler Adriano who went above and beyond, check-in took over an hour and I faced issues with reservations.
Location
5.0
The location near the beach is fantastic, but the beach area itself was disappointing with murky water and lots of seaweed. I expected a nice clean beach.
Dining
5.0
Dining options were plentiful and the food was amazing, but I did not appreciate the upselling attempts during check-in, which put a damper on my experience.
Facilities
5.0
The resort has good facilities overall, but I found the pool areas enjoyable. Unfortunately, the promised benefits with the Privilege package were minimal.
George
United States of America, October  2024
7.0/10

My stay at Ocean Riviera Paradise was a mixed experience. The entertainment options were fantastic and the staff were genuinely friendly, which made for a fun atmosphere. However, I was disappointed by the food quality and the relentless focus on upselling services. Overall, I had a good time but there were noticeable areas for improvement.

Rooms
6.0
The room was spacious and kept clean daily, but there were issues with the air conditioning and some maintenance concerns. My experience in the Eden Junior Suite Rooftop was slightly disappointing due to the heat and noise.
Service
7.0
The staff were friendly and helpful, making me feel welcome throughout my stay. However, the persistent upselling felt a bit heavy-handed at times.
Location
6.0
The resort's layout was easy to navigate, with convenient access to pools and entertainment. The beach area was not as scenic as I had hoped, particularly due to the seasonal seaweed issue.
Dining
5.0
While the buffet offered variety, the food quality didn't meet my expectations. I found many of the meals to be bland and not particularly enjoyable.
Facilities
6.0
The amenities were decent, with several pools and bars. Still, the day-to-day services like towel cards and outdated laundry options could use an update.
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Rooms and Guests2 Guests, 1 Room